Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available. ...Ian Birrell
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excellent from start to finish
...steve stanton - sdselectrical
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Excellent service and delivery. Would definitely use again. ...Amy wakem
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thanks very much arrived in good time now we have a hot shower :O))))
...Alison Digby
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Excellent service. ...Brian Tait
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Good,efficient,prompt service. Thank,s. ...Wayne Lewis Gas Services Ltd
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Excellent service, many thanks ...Stuart Coleshill
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First class service Many thanks ...Mr D Moser
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