Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub. ...David Collins
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An excellent service.
Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.
As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.
Thank you again. Frank ...Frank Bailey
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After ordering, I was kept upt0 date as it was processed and estimated delivery set. As this was finalised, I was given the actual delivery date the same and it was promptly delivered. The item was as described, undamaged, complete and the price was very good. I am a very happy customer because I shopped around and discovered a good supplier. Happy to recommend to friends and family.
cheers Peter ...Peter Turner
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Delivered as promised - goods exactly as advertised - unbeatable price ...Mr R Nisbet
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Delivered as stated and am happy with service overall ...Ralph Nader
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John ...David John Burdon
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards ...Sue Wardell
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you. ...Denise Hammond
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company. ...Irene Beaumont
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