Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S
...Ian Smith
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance.
...Barry McGurgan
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone
...Kate badger
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Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell
...Richard Avenell
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The sink arrived and was well packaged in a wood crate. We have not unpacked it yet. We will be inspecting this week.
Thank you for sending. You were great to work with.
jim
...Jim Petaja - Avish Lane Const.
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!
...Heather Herbert
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you.
...Dion Stuart
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Product was delivered speedily and on time. Efficient service - thank you
...Alan Marlow
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
------------- ------------------------- -------------------------
Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub
...Alan Spencer
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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£
£11.49 
