Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
|
Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare ...Mr J Hoare
|
Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|
Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy ...Richard Bond
|
Good service.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied. ...James Ball
|
Very fast delivery, good company to do business with, thank you ...Adams Joinery Ltd
|
collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton ...bernard egerton
|
Arrived on time , exact product as described ...Stephen Utting
|
Item delivered on date promised at 7am despite being during peak Christmas period. Cheers. ...GEORGE SHEPHERD
|
Good service. ...Julie Hampton
|