Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so. ...Robert McNaughton
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Great service and keen price. delivery on time. ...brian mcnally - ulster university
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Had this site recommended to me, one of the best recommendations ever made to me on the web, easy to use site and fast reliable delivery, not to mention great prices on parts.
Thanks. ...Graham Tryner
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First rate service, no complaints or adverse comments ...JAMES FLATT
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days. ...Robin Cooper - Morgan Cooper Limited
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell. ...REV. B. POWELL
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First class as ever ...Ondemand Plumbing
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!! ...Philip Gould
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Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around. ...Debbie Hoole
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