2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
|
Excellent service thank you
...John Underhill
|
Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
|
The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place
...Andre Botherway
|
The tap arrived as you promised. My only comment your service is the lack of it at weekends!
...John Dunsbee
|
Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...Nicholas Undrell
|
Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
------------- ------------------------- ------------------------- ------------- -------------
Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
|
Could not fault the service!
...Richard CastleSmith
|
I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks.
...Martha Turner
|
Kept me informed as to delivery date and arrived on time. Thank you
...Nick Amyes
|
£
£29.67 
