Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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great service and prompt delivery. ...Joan Sterritt
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Thankyou for a very quick and reasonably priced service.
From a satisfied customer.
...Leslie Carter
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Fantastic service! great value. Many thanks. ...Theresa Stephenson
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first. ...David Roberts
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks ...Lindsey Dougall
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
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Prompt delivery and good communication. Confusing stock check feature which goes off to some form about nationwide distributors. I just added it to the cart and bought it from the product page, but nothing said you had it in stock. Would it have told me if it was unavailable
Overall a good service! Thanks. ...Stephen Brunton
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