The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
...Mike Sewell
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Good communications, keft informed of order status. Delivered on time.
Thanks
...David Gunn - Truma UK
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Fast and efficient - items arrived even sooner than expected! Thanks.
...Mr.J.Knight
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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very good service would recommend.
...norma bell
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Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service.
...Aubrey Poole
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
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First Class service and very helpful all delivered on time as promised
...EIC LTD
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very straightforward - thank you!
...Steve Dixon
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Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
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£
£11.49 
