All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time. ...Paul Regan
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you. ...Mr Chris Stacey
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
Regards
R Page. ...Richard Page - R C Page. Machinery
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Good delivery, prompt efficient service ...Aquasolve
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late ,late, late. ...stephen cook
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne ...wayne lomax
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excellent service, valves delivered next day as promised---will use again ...peter west
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First class professional service with regular updates and prompt delivery. Well done to My Tub. ...Leonard Boesinger
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