Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian
...ian inglis
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Thank you.
the service recieved was excellent, even more so considering the local delivery company
actually broke the first delivery.They
contacted you & i recieved the replacement
parts in less than 24hrs. R S Bowden.
...Ronald Samuel Bowden
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Very competitive price and tremendous delivery, website easy to use. I would recommend myTub to anyone.
...Alastair Livingstone
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Excellent service, thank you, will use again.
...Grace Sturman - Country Cast Baths Limited
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays.
...J H Fletcher
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them.
...Mrs Chapman
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
...Martin Fagan
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service
...aci worldwide EMEA ltd
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£
£2.86 
