Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
...John Weddell
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Great Support.
Only wish I hadnt needed it.
...A Randall
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service.
...MR STEVE TOMLIN
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service.
...Anthony Drake
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Dear Sirs,
I have now received my order thank you. I did not receive on the day I was originally told it would arrive and did not receive any call to advise me. It was only when I contacted you after 4pm as I was notified due to there not being enough drivers I would not get it. I was then told it would come the next day. When I advised I could not take the order due to work commitments I was asked if i could collect it. I thought this was a bit inconsiderate when I had taken a day off and sat in all day wasting an entire day for nothing. When I asked if it could be delivered Monday as I had a pre booked holiday I was assured it would be with me first thing and it was. I am totally happy with the item and if the delivery had gone to plan on the original day I would be singing your pra
...Joanne Lewis
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Good company,will use again. Highly Recommend.
...David M Russell
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Great service, Toilet seat arrived in good order. within a few days, many thanks
...David Hawkins
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All products I needed were available on the website. Easy to order and prompt delivery of goods. Very good price. Overall I am very happy with the service and I would definitely recommend My Tub to others.
...Lucy Giles-Townsend
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Order came quickly, and the price was well below the manufacturers own website. Will use you again.
...Andrew Phillips
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Good service arrived earlyer than I expected
...Julie Kemp
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£
£418.83 
