After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
|
Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...Roland Hill
|
All good ...David Vale
|
asking for the delivery date ...Kunlasatri Phannasut
|
Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
|
Excellent service. ...Michael Bradley
|
Kept really well informed of my order status by email and the bathroom sink I ordered arrived on the date given. Friendly and helpful delivery driver! Great quality sink, well packaged. I would definitely order from MyTub again.
...JAY STEPHENSON
|
I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks ...Stephen Perry
|
Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
------------- ------------------------- ------------- ----------------
Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
------------- ------------------------- ------------- ---------------
Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
|
Excellent delivery service, & total bill considerably less than Amazon.uk would have charged ...RA Pettifor
|