Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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good service and pricing
...stuart anthony royle - ess
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
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Arrived on time. Excellent service
...Mrs Rachel Hobson
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good experiance part arrived on time when they said it would. I was not in!! popped to shops for 10 mins!! but very helpful driver called me and arranged to leave it with neighbour.
...Kenneth Hill - HSE Solutions
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you
...AJS Heating
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor
...G Taylor
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service.
...Neil jaques
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated.
...Peter Button
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Many thanks delivering package on the date as stipulated.
...Dr Harry Eccles
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£
£896.39 
