Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
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Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
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My tubs service was a1 very quick and and simple the product was great did the job just as you would like ...G
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Prompt and efficient service. Goods exactly as described.
...Patrick Squire
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks ...Rick Upchurch
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Excellant service, would definitely use my tub again ...Karen Tarrant
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First Class service and very helpful all delivered on time as promised ...EIC LTD
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Good customer support , fast delivery , Satisfied .
***** ...Il SOLE - LOMY
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony ...A Mason
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