The service, price, timely and accurate delivery and overall shopping experience has been a pleasure - well done MyTub! I will certainly recommend you to others.
The part was fitted by myself within 15 minutes and my shower no longer leaks! A result all round.
Warm regards,
Dave Anstey ...David Anstey
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Received with thanks ...Michael Burwin
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ...Dermot Heron
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Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub ...Sahid Nan
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Good service, item took a while but was kept informed. ...Tamar aview Aquatic centre
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Thank you. I had got my order but you dispatched it with one day delay! ...Ryszard Wojcicki - RW Building and Maintenance
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation. ...Flow Dynamics Ltd
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Thanks for delivering my order next day as promised - excellent service,
Best regards,
Doug Elliot ...Doug Elliot
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Dear Sirs,
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
Best Regards,
Khaled ...Khaled
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