Very good service. Seamless from order to delivery. Thanks, MyTub. ...John Beasley - Land Management Ltd
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Fast and efficient delivery - pleased with my purchase ...Fiona Whitelaw - WCS
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Hi, Many thanks,, excellent service.
L payne ...Payne and Watkins Ltd
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Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean ...Maurice Kean
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ...Keith Nolloth - Keith Nolloth Garden
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Fantastic and delivered promptly ...Georgina Pearce
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help. ...Mr. Kee - Chak Ip
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
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