We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.
...Delia Jallands
|
Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.
...John Armstrong - Mr
|
The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
------------- ------------------------- ------------------------- ---------------------
Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub
...Mr T M J Leeming
|
Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.
...PETER A SMITH
|
Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
|
Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
|
Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.
...Mr David James Forder
|
Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
...Stephen
|
The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.
...Nicola Richards
|
Excellent and fast service as always. Thanks.
...GaryJones
|
.jpg "Related item Cistermiser Combimate Scale Reducer 15mm")
£
£143.03 
