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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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Great service. The toilet seat arrived very quickly and provided great customer service. ...
...Lian agnew
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again....
...Mr. M. Hedger
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Great service, price and quick delivery, thank you!...
...Thomas Hills
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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
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...John Pearson
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Excellent Customer services and very helpful staffs. always keep it up. ...
...Shoukath Ali
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...
...Alan T Begley
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easy and cheapest way to by boiler parts will use again...
...Alexander E Lawson
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delivery took a little longer than I had hoped...
...Peter Lowe
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Good website. Good prices. Excellent service. Thank you....
...John Lawton
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