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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues....
...Brian Coupe
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery"....
...Peter Sivyer
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Excellent price and fast delivery, thank you!!!...
...Ian Parfett
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Picked the item up today. Just what I ordered. A fine delivery process....
...George Fowle
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Brilliant service at a reasonable price!
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...Stuart Perren
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Great service, good communication, good quality products, reliable delivery & good pricing. Faultless....
...Ondemand Plumbing
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Excellent service. Extremely quick delivery, and a very good price.
Thanks!...
...Vincent James Nichols - Music Shed
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No problems with purchase would use again and would certainly recommend...
...james mclean
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prompt supply and delivery...
...frederick donaldson
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