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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left....
...Ian Tate
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Excellent service. Fair price and p&p...
...SIMON ZAMMIT - A.G.P. SYSTEMS LTD
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much....
...mrs brenda brett
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...
...Stuart Malone
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One part out of stock so a short delay, but great comms and great prices. Thank you !...
...Crosshill Services
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Item arrived on time and correct. Very efficient and would use Mytub again....
...Owen Catchpole
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!...
...Morag Dobbin
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition....
...Environmental Heating Sol ltd
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Item received with thanks.
A very prompt service, many thanks....
...A D Weatherley
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot...
...John Saliot
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