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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell....
...REV. B. POWELL
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you....
...Jean Hatton
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Customer service WAY beyond what anyone could expect. Many thanks.
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...Brian Smeed
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Quich, efficient and good value. Thanks. ...
...Mitchell Humphreys
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order....
...Gordon Fullerton
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From order to delivery and quality of goods, everything went as smooth as a babys bum....
...Allen Dodd
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Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you....
...Thomas Francis Glennon
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Great item at a great price, Delivery time could be improved....
...Roger Bushnell
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item. ...
...Robert MacGregor
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