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Fine service, delivery as expected , in Denmark.Thanks.... ...Poul Joergensen
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Fantastic service! Very speedy delivery - just what you need when you have no hot water!... ...DAVID BOWERMAN
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Goods received on time in good condition thanks... ...John Botterill
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.... ...Karen Rumsey
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!... ...Horse & Groom
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Excellent service, goods arrived early... ...Ian Ashford
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Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended!... ...Reinhard Schmidt
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.... ...Anthony Smith
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Great feedback and prompt delivery.... ...Allan BC Duffus
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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