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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
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...Barry Driscoll
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Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
thanks...
...Roger Lawson
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quality product at a great price...
...david gauld
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Great service and help. Real quick on delivery....
...Mr Stanley Grogan
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Great service at reasonable price. ...
...Colin Mendelowitz - CJMPM Limited
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Excellent service.
Many thanks,
John....
...JOHN BOWERS
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Excellent service would recommend a
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...Chris hughes
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Very fast delivery. Top Ware. Top ware. Gradly again....
...Manfred Ploesch
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!...
...Gerry Beard
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more reviews... |
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