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Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
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Hello
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
Regards
MyTub...
...Richard Midmer
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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Thanks to My Tub I have been able to obtain two very scarce products to repair my central heating controls. Despite set backs from 3rd party suppliers, the goods were sourced and delivered in good time by My Tub. With my grateful thanks....
...Paul Banks
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...
...gerry duffey
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Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
Phil Harris...
...Phil Harris
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue....
...Thomas Walford
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Very pleased...
...Mark Young
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible....
...Nicola Richards
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Quich, efficient and good value. Thanks. ...
...Mitchell Humphreys
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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