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Very pleased with your service . Quick delivery.
thanks
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...Steve Zajac
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning....
...Michael Hall
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items....
...Damian Adams
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
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...Sandra McCrindle
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,...
...Stuart Whitfield
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Good communications and excellent service again....
...Caroline Steel
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Good communication about progress of the order. Tank received on the expected day, thanks....
...Andrew
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications....
...Paul Tasker
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine....
...Joan Walker
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