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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.... ...Mr. M. Hedger
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Excellent prompt, efficient service. Very good value for money.... ...Winston Hoe
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ... ...Eric Boreham
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services.... ...Jennifer Adams
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appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better... ...A. P. B. Thompson
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Recieved promptly, as described. Many thanks.... ...Mr Roland Bailey
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A great service and speedy delivery, excellent.... ...Mark Alcock - Milspeed ltd
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****... ...Mr john law
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again.... ...g hawes
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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