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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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Competitive prices, good communication though delivery time was longer than initially expected....
...europarts eng
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Excellent service. Toilet was delivered next day, installed in under an hour....
...Duncan Luce
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prompt service, kept informed every step of the way...
...Mrs J Brian
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Brilliant service, thank you. Robin...
...Robin Bass
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Excellent product delivery and packaging very good would recommend to use again...
...william quilter
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Excellent Customer services and very helpful staffs. always keep it up. ...
...Shoukath Ali
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
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...Tom Carradus
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way...
...Mark Fisher
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Excellent service.
I was phoned to say there was only one in the country in Wolverhampton Monday afternoon agreed to have it delivered by courier was delivered Tuesday 1:30pm
A big thank you ...
...NORMAN WATKINSON
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