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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks...
...Anthony Hill
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!...
...Power Plant
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks...
...Richard Podesta
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...
...Whitby Seafoods Ltd
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you...
...mrs susan wareing
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Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad....
...Altaf Patel
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...
...GASFLOW PLUMBING AND HEATING
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Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ...
...lee moxon
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited...
...Colin Scanlon - Firecheck Ltd
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