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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
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...Emma Ray
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Order arrived at 1.05, many thanks for your help....
...Michael Jones
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks ...
...Douglas Anderson
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component...
...Charles W Marshall
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Hi I G Fatih got my order well received thanks in advance for cooperation...
...G Fatih
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prompt service, kept informed every step of the way...
...Mrs J Brian
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Quick delivery. Good response to e-mail queries. ...
...Helen Higgons
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Very good service once again, good communication, prompt delivery, many thanks....
...RDW Plumbing
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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