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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...
...Nicola Phillips
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Great service. Highly recommended. Superfast despatch...
...alan downes
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Everything went well, even though the part had to be left without a signature....
...Graham Ellis
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Prompt and efficient service. Goods exactly as described.
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...Patrick Squire
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend....
...Katie Jeswani
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve...
...SILEX LTD
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Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
------------- ------------------------- ------------------
Hello
The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.
MyTub...
...Toby Lankester
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ...
...Amanda Barry
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I found this to be a very fast and efficient service and will definitely use you again int he future....
...Mrs Syliva Simmonds
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It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued....
...Roger Kenyon Barnes
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