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havent used your service before im very impressed by your prompt service andand step by step information and the young lady who processed my order will definatly use your company again regards steve green.... ...dbs
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Just what I wanted. Good product. Good price. Thanks... ...Michael Everard
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All delivered without hitch... ...Mrs Susan Marshall
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excellent service once we actually got to speak to a customer service agent.... ...Peter Jones - Peter Jones Electrical Installations
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What a Brillant service. From start to finish!! I will highly recommend this company to my friends and family. Honstly My Tub gets 5 stars and more from me. Thank you Thank you Thank you. ... ...Laura Gillespie
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Arrived promptly as promised ... ...Alan Miles
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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub... ...Brian Lovett
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Thoroughly satisfied with your service, you kept e informed of the progress in sourcing the now discontinued taps, which were delivered within 24 hours of you letting me know you had dispatched them.... ...Mr Jonathan Morris
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Very pleased with the service thanks... ...D Brockley
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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