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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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I was very pleased that you managed to source a limited product, when you did not have stock....
...Mr Brian Humphreys
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excellent service agents also very helpful thanks....
...MR LAMI EL-NAKIB
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Great service, fully communicative during delayed out of stock order, which is very important. great product....
...Duncan
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Fast efficient service. I was kept well informed with quick delivery....
...Mr Drummond Whiteford - Westfield Farm
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Good service no problems...thank you.
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...clive boulton
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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo...
...Ms Gavin
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products as expected
first class service...
...ksk plg
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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Thanks, bit slohw delivery, but good service, good prise. Thans again...
...Marios Boiler Service
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more reviews... |
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