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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou.... ...Mrs Maureen Taylor
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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ... ...Alasdair Fisher
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again.... ...Linda Baynes
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All good recived promptly thank you I will use again ... ...Richard McELroy
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Out of stock on one item but called to keep me updated about the delay... ...Alan Stenhouse
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Excellent price and exception service. Thank you... ...ANTHONY TILEY
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Very pleased with the service received and the prices which were less for the same product ordered a year before from another website. The original delivery had some damage to the packaging of the wc resulting in some minor scratches to the pan. A replacement was dispatched and received within days. Impressive. The missing flush button came from the manufacturer which took a little longer. I would definitely recommend this company.... ...Carol Nayler
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very fast delivery. Thank you.... ...R. G. Spoore
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Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done!... ...Geoff Yeates
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more reviews... |
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