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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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All good, thanks!... ...Gillian Hodgson
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I would have liked the part quicker but in all very good. Kept me informed all the way... ...Martin Burke
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.... ...Phillip Edwards
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Great service. The part did the job and peace has once again resumed in the Henshall household!
thanks... ...Ron Henshall
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Very helpful in our order and delivery was as stated. ... ...Brian Simmons - Dudley Electrical
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ... ...Hazel WhitelockWainwright
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Thank you so much for the quick delivery. good service.... ...Hayley Pugh - Supermarket Alliance Ltd
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Excellent prompt, efficient service. Very good value for money.... ...Winston Hoe
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Great service and great pricing. A pleasure to deal with, especially after suffering some truly abysmal service from a LoughboroughLeicester based bathroom supplier. I wouldnt hessiate to recommend them to others.... ...James Harrison
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more reviews... |
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