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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend....
...Mr David James Forder
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We were happy with our online purchasing experience and the items arrived in good time - thank you...
...Sensemaster Ltd
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else....
...Andrew Georgiou
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efficient and precice...thankyou...
...david froud
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Goods arrived in good time and well packaged. Thank you....
...John Griggs - JPJN Partners Ltd
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Great service as ever!...
...Ondemand Plumbing
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Excellent service, delivered bang on time....
...Richard Birtwell
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better....
...Ben Cole
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!!...
...Aine McGuckian
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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