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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!... ...Lyn Hughes
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Excellent service - as always. Cheers!... ...Robert McNamara
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!... ...Daniel Hoyle
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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
... ...John Brown
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Service is great - you were the only source of this item I could find. The price charged by Terrain however is ludicrous. £60 for what is in effect a PVC frisbee. I have only had to buy this to replace a broken cover for a gully that has been installed some years ago. The price means I’ll never install Terrain or Polypipe again.... ...Jonathan Dixon
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Arrives superfast and well packaged. Very pleased... ...Johanna Duffy
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS... ...michael john smith
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Thank you
Please do not send anymore emails... ...John McMullen
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
... ...Jonathan Atkins
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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