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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.... ...Brian Townsend
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Fantastic service provided!... ...Hari Parmar
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VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT.... ...mrs julie bosley
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All good - no problems. Correct part, good price and delivery, whats not to like... ...Arthur Dalton
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I FOUND THE SITE VERY EASY TO USE AND THE SERVICE 1ST CLASS. ONLY THING I WOULD HAVE LIKED WOULD BE PICTURES OF ITEMS AND FITTINGS, APART FROM THAT NO FURTHER ACTION NEEDED.... ...JEAN SUTTON
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Very good communication and an excellent service. Thanks.... ...Edward Kinsella
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thank you for your prompt service. The goods arrived on time.... ...david thompson
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Thanks for the quick delivery. The Driver was a very friendly chap!
... ...Martin Miles
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ... ...Dylan Hall - DCR International
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more reviews... |
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