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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service....
...Lawrence Jeffs
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day....
...Matthew Lewis
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Regular updates on the progress of my order, arrived when planned, great service!...
...Nick Hemmings
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Great service will use again
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...John Carruthers
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Received order as described on date given by a friendly man in a van!...
...Maria Spicer
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Goods delivered on time....
...Mr Robin Jones
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson...
...walter anderson
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items....
...P Saujani
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Everything good but the bag was a rather big for the contents....
...Paul Drakes
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more reviews... |
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