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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks...
...Rick Upchurch
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks....
...Mike Parkin
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
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...Peter Holloway
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Most prompt and friendly when I was negotiating a different delivery address...
...SM Hedworth
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Excellent service.
Thanks. ...
...Craig Williams
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!...
...Michael Healy
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days....
...Colin Turnage
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Great service thanks...
...Daran Joshi
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Item has been delivered and there is a remote possibility of a repeated order. Can you work out faster if i place order...
...Orbit Equipment Trading Establishment
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