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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Fast delivery and item exactly as described - excellent service!... ...russdell thoms
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Thank for prompt delivery of the order which was received today. I am very impressed with the speed of delivery and hope to buy further parts in the future.... ...Kind regards
Dalvir
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order arrived ok thank you all good ... ...Dave Millen - Pandora Estates
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Excellent service delivered promptly - thank you... ...States of Jersey Prison Service
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again.... ...Baxi Heating
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Very pleased with the help, service and price received with my recent order for Vailant flue parts.... ...P Routley
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Order arrived on the day stated. Good service.... ...Andrew Smith
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Absolutely fantastic service.... ...Paul Wilson
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A first class service was provided by your staff. You sent me updates about my order and the items delivered were exactly what I needed to fix 2 leaking radiator valves. Having searched high and low for the type of radiator valves fitted in my house I was extremely happy when I found mytub on the internet. Your staff were very helpful in ensuring that I had chosen the right items. I am very impressed with mytub and will definately use your services again!... ...Darren Emmerton
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