Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
...mohamed carmally
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
...John Weddell
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.
...Tim Haines
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Excellent service. Thank you. Very speedy delivery.
...Val Hutchinson
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I have been very satisfied with the service I have received from Laurie at Mytab. The prices are competitive and most improtantly Laurie has been very responsive on all my questions and on sourcing and delivery issues. I would recommend Mytub to my friends.
...Archie Thomas
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia
...Julia graham
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine.
...John Thompson
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Good service delivered exactly as promised
Regards
Bill Clark
...William Clark
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order came on date informed this was a very quick delivery will use this supplier again.
...BRIAN SHIELDS
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.jpg "Related item Cistermiser Combimate Scale Reducer 15mm")
£
£143.03 
