This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you.
...jayne baccoli
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Product as described, waited a short time for delivery but well worth it for the price. Would use again.
...M Worrall
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All products arrived on time - Good service
...John Hawson - City of London School
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-
...Carianne Purcell-Jackson
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thanks very much arrived in good time now we have a hot shower :O))))
...Alison Digby
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Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing.
...Philip Grant
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Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.
...Charles Archibald
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.jpg "Related item Cistermiser Combimate Scale Reducer 15mm")
£
£143.03 
