|1st class service Thank you
...Mr G Robinson
|I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again,
|Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
...Mr David John Fallon
|I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
|Service is top notch could not of done any better thank you
...keith Thompson - Mace
|Very good service, kept updated re: order, goods fit perfectly! Thank you.
|Very satisfied with service, thanks
...Startton Audley Engineering Srvices Ltd
|The order arrived promptly will use again
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
|Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.