Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.
...Mike Walton Property Maintenance
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
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Quick delivery and exactly as ordered. Will definitely use again.
...Robert Suckling
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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered.
...Stuart Page
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
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Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual.
...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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Thank you for sending my loom part.It did arrive on time.Bob
...robert lear
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Item has been delivered and there is a remote possibility of a repeated order. Can you work out faster if i place order
...Orbit Equipment Trading Establishment
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.jpg "Related item Cistermiser Combimate Scale Reducer 15mm")
£
£143.03 
