|Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !
|Very efficient service. Order delivered within three days and on the day promised.
...Mr C J Dale
|Order arrived promptly. Thanks.
|Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
|good service you kept us up to date with our delivery and you staff were very helpful l thanks
|good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.
|Superb service as always.
...Steve Faley - Ondemand Plumbing
|I am so impressed with the excellent service very quick responding to my enquiry regarding an obsolete part which I cannot get hold of anywhere else!
Communication also excellent by email and over the phone
Will certainly recommend your company to friends and colleagues !!
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.