|Effortless ordering and delivery arrived before date promised - cant really ask for more.
|Excellent, fast and efficient service.
|One part out of stock so a short delay, but great comms and great prices. Thank you !
|Fast service got what I needed.
...Dharmesh Kesur - Heart of Kent Hospice
|Very pleased with your service . Quick delivery.
|Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
|I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
|thank you very quick and proffesional perfect service and contact
|2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
|Pump easy to find with very prompt delivery. Good service