Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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very good service collected items next day from local plumbase cannot fault overall service ...andy stoner
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
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Order arrived in good time. Unbroken. ...John Alden
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Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery ...Brij Agarwal
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub ...Because I like It Ltd
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the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again ...mark leppard
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Thank you.
The shower tray you sold us is a great match and looks great.
...Malcolm.
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Item sent quickly and with good packaging, thank you. ...c. dunkley
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