Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
...James Longwell
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
|
Parts exactly as ordered and good delivery, greet job.
Many thanks
...Dr H. Williams
|
Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
...Tim Feltwell
|
The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
...Len Ricardson
|
I was impressed at how quickly my order arrived. Many thanks
...Alan Gibson Heating
|
Very efficient and effective operating methods, excellent!
...Stephen Allen
|
Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette
...Jennette Bradbury
|
Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again.
...Brian
|
Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
...barry ferguson
|
£
£1084.56 
