On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Good communication & quick delivery, thank you.
...TRENT ELECTRICAL SUPPLIES
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Delivery date changed a few times at short notice, but always kept informed.
...Robert larkin
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service.
...Andrew Haigh
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Accurate description, very good service and speedy delivery with excellent pricing. Would definitely purchase from here again.
Thank you
...Matthew Hipwell
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Good service in ordering and delivery
Thanks
...A Canning - ADC Joinery Dungiven
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Ordered, paid for and delivered quickly and painlessly. Thank you.
...Jim Dunlop
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub
...Jan Adams
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much.
...David Paterson
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
...barry ferguson
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£
£1671.51 
