We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles
...Martin Gillard Vigo Limited
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Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company.
...Birchenough Construction
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it`s all OK.
...Robert Pachler
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company
...Dave Turner
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
...Stephen Hayward
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Excellent service could not be better thankyou for all your help
Highly
recomended
...sheila gale - bobs seafood
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson
...walter anderson
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
------------- ------------------------- ------------------------
Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
...B.Mistry
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Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison
...Ian Beetison
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items.
...Damian Adams
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£
£1.19 
