What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You! ...Richard Cannon
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter. ...Peter Short
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub ...Anne Drysdale
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Brilliant service, great communication. Would recommend to anyone. ...Andrew Western
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Your services are awesome. Thank you very much. ...Nikolaos Kolydakis
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny! ...Paul Williams
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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